The business world is cutthroat. Companies need to consistently evolve to remain on point and fend off competitive threats. As such, it should be no surprise that too many companies forget to communicate effectively to arguably its most important stakeholders: its employees. At the same time, employees are sensitive to being sold a "bill of goods" when they do hear from management. Clear, accurate and relevant communication is required to keep employees engaged and pushing ahead together. Doing so ultimately reinforces the experience of customers through employees, who are living billboards for companies.
OSP has developed a research-based approach to identifying and tackling issues of all scale and complexity. We have applied that approach for Fortune 500 companies, clients experiencing significant change and others in industries renowned for burning out employees.